Privacy Policy
Last updated: January 1, 2024
1. Introduction
At Aikyam Labs, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our voice AI services.
2. Information We Collect
Account Information
Name, email address, company name, and payment information when you create an account.
Usage Data
API calls, audio files processed, and service usage patterns to improve our services.
Audio Data
Audio files you submit for processing. We do not store audio files longer than necessary to provide the service unless you explicitly opt-in for training purposes.
3. How We Use Your Information
- To provide and maintain our services
- To process your transactions and billing
- To send you technical notices and support messages
- To improve and personalize your experience
- To detect and prevent fraud or abuse
- To comply with legal obligations
4. Data Sharing
We may share your information with:
- Service providers who assist in our operations
- Legal authorities when required by law
- Business partners with your consent
- Successors in a merger or acquisition
5. Data Security
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time. Some data may be retained for legal compliance purposes.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
- Withdraw consent at any time
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@aikyamlabs.in.